At one time, the checkout process was fairly straightforward. Any retailer desiring to accept payment from a customer was required to buy some degree of sale system. However the cash register concept is evolving as technology shifts, with businesses learning that they could put point of sale (POS) systems in place using equipment they already own.
Mobile POS systems are rapidly taking up the market, with 28 percent of yank retailers planning to implement the technology by the tip of this year, in keeping with IHL Group . These systems are offering businesses more flexibility than ever before, changing the industry in a method not seen before.
But there are pros and cons to mobile POS systems , as retailers are learning. Before making the switch, it’s important that companies learn up to possible about these systems to make your mind up whether or not they fit their very own unique set of needs.
Pros of Mobile POS
- Easy deployment. Many outlets have found that mobile POS hardware has an effortless, quick setup that they are able to handle themselves. Mobile POS systems usually include an iPad with a card reader, a cash drawer, and a receipt printer. The iPad works as a terminal, utilizing software developed specifically for that business’s industry. A food truck would have one more POS setup than a manner retailer, as an example. This software is the most important factor that differentiates one POS solution from another.
- Shorter lines. After Nordstrom implemented mobile POS systems, the corporate saw a fifteen.3 percent increase in sales. Both the common selling price and the collection of items sold saw a lift between 2010 and 2011-the year POS was implemented. Nordstrom followed retailers like Apple in allowing sales staff to roam the sales floor with mobile devices which can not just check customers out, but access the company’s inventory to find items that may be shipped to the shop. Hence, if a customer finds an item she or he likes however the store doesn’t have that customer’s size, Nordstrom can order the thing online. Companies who use mobile POS devices may also help prevent shopping cart abandonment by allowing shoppers to skip the lines.
- Flexibility. Using only the cardboard reader and iPad, staff now has the pliability to transport in the course of the store and beyond. a shop having a sidewalk sale, as an illustration, could arm employees with a tablet so they can process sales directly at the sidewalk. Receipts could be e-mailed to customers once the transaction is complete. Portability also means mobile POS systems could be taken at the road, allowing retailers to process sales at conferences and trade shows or local fairs and festivals.
Cons of Mobile POS
- Connection issues. Anyone who has ever used technology to hook up with the net knows interruptions can happen. Whether as a result of a short lived outage or issues of the router or modem connecting the business wirelessly, when a business is dependent upon a failproof wireless or 4G connection, even the shortest outage can mean a lack of business.
- Security. The head concern of any retailer is security. As charge cards are being processed daily, businesses are primarily interested by the security of shopper data. Customers are concerned, in addition, as they still take care of the transition from fixed POS systems to card readers attached to mobile devices. Some are reluctant to permit someone to swipe a card through a reader that isn’t manage as portion of a conventional cash register-type system, especially if that reader is getting used faraway from a standard storefront, as happens at conferences. Businesses need to work through these early trust issues to assist build consumer confidence.
- Disorganization. While having sales personnel drifting throughout the store, bearing mobile devices with card readers, might work on a median business day, when customer levels peak, a conventional line still works best. At this point, businesses might wish they’d invested in additional stationary POS systems. For best results, small businesses must have enough POS systems to deal with the busiest days of the year, with several additional mobile devices to be used on average days.
If your business is thinking about settling on a mobile POS solution, there are several highly-rated systems available. If you’re solely excited by implementing mobile payments, a card reader like Square or PayPal Here may do the trick. But when you’ll need a whole POS system, an iPad-based solution is probably what you will want. ShopKeep POS includes inventory and reporting capabilities, while Silver Point of Sale adds on marketing and customer engagement. With such a lot of options available, small businesses have the luxurious to locate just right on the lowest price available.
Businesses are starting to realize that mobile POS isn’t perfect. However the technology is revolutionizing the industry, with more businesses than ever choosing to make the switch. Because the technology becomes more prevalent, solutions providers will inevitably find how you can address businesses’ concerns once and for all.