Not Everyone Has Twitter. But Everyone Has Text. ChattBack’s Service Helps With Mobile Customer support

Imagsource AndyHanselman.com (found on Instant.ly)

Although we’d desire to think that “everyone” has Twitter and uses Twitter on their phone – “everyone” doesn’t.

Furthermore, wouldn’t or not it’s great in the event you could easily enable your customers to txt you without worying that that the text was going public on the web or which you missed answering it?

ChattBack  is service that lets your customers text to you and you may manage the incoming text by having it routed to other staff so it’s not tied to only YOUR PHONE.

Simple service, but big results for small business owners and their customers.

Often times customers just be heard – ChattBack helps you try this. Other times customers need to praise an employee, why not allow them to do this?

There are a lot of customer support tools and options in the marketplace – carefully decide what your GOAL is and which one works for you.

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