NYC Event: From Marketing to Management – Finding the ideal Customers and Keeping Them for all times!

New market realities have businesses changing faster than ever. The post-recession consumer dominated climate has created new opportunities and new obstacles for small business owners. How do you maneuver your way through while gaining market share and build a very good customer base? Come and discover in our exciting and tasty NYC event:

From Marketing to Management: Finding the correct Customers and Keeping Them for all times!

       Date: Thursday, November 14, 2014

       Time: 6 pm to 9 pm

Location: CUNY Graduate Center

              365 5th Ave., Ny, NY

Presented by Ramon Ray of Infusionsoft  and

Lisa Hendrickson of FutureLAB Media

   

In this workshop you are going to learn the “8 Special Steps” to lift revenue in conjunction with the “5 Customer Stages” that predictably and reliably increases profits at every step.

Using a customer-centric approach, we’ll provide help to use today’s best strategies to construct an outstanding customer experience to be able to increase your revenues and your profits by providing a very good customer experience during the lifecycle of the client.

Inspirational Thought Leaders Ramon Ray and Lisa Hendrickson will share with you the secrets to boosting revenue, reducing customer acquisition costs and lengthening profits while turning customers into advocates.

Ramon Ray will share with you:

  • How to transform leads into customers
  • Use 8 special steps to spice up revenue
  • Attract traffic with lead magnets

Lisa Hendrickson will share with you:

  • The 5 stages of purchaser lifecycle including their profit points
  • Where companies win and where they “blow it” with customers
  • How to prevent the pitfalls of generally accepted customer support practices that reward bad customer behavior
  • Turning customers into advocates

So wonder: “Do I even have an effective strategy that translates into getting new customers and maximizing the profits of those that i’ve?” If the answer’s no or you’re not doing enough to win and keep business, this workshop is a must for you.

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