Is Your Tech Making You Productive Or Inefficient? Work With Purpose To Get More Done.

productivity an individual can’t be 100% productive all day. Up to you should take advantage of every minute, to get shit done, to hustle, it’s just not humanly possible. Concentration is sort of a muscle, it should rest a good way to function, and it shouldn’t be overworked, otherwise it’ll simply burn out and take longer to come back into the swing of factors. As a result even an employee working an 8 hour workday wish to take breaks to remain productive.

I’ve asked Julie Gifford with Desk Time  to give us more insight into the real issue of labor, productivity, and time!

There’s been much controversy over the character of workplace productivity. While many employers associate an employee’s physical attendance within the office with productivity, the more modern school of thought practiced by people like Jason Fried of Basecamp (as he describes in his book Remote: Office Not Required ), has a spotlight on work done rather then hours installed.

Regardless of what employers view as productive, we’ve been capable of pinpoint the working flow that produces the best work, and it seems that the most important to workplace productivity is all about effective breaking. From attention span, to physical well-being, breaks have our productivity. It’s what the ten% best people have in common. Here’s what we found from our research:

The most efficient people work for 52 minutes, then break for 17 minutes.

The employees with the top productivity ratings of course for the foremost part don’t even work 8 hour days. Seems the key to retaining the top level of productivity over the span of a piece day, isn’t working longer, but working smarter with frequent breaks.

In this text we’ll look at the statistics gathered from the tip 10% most efficient employees, in addition to the theorem of what makes it productive, and recommendations on how to implement this on your own life.

How we got the stats      

As a time-tracking, productivity app, DeskTime collects substantial amounts of daily computer-using behaviour (5.5 million logged records per day) . This provides us a ton of info that we will be able to use to analyse the pc-use behaviour, throughout the spectrum of what the users themselves envisage to be productive.

What we’ve done is isolated the end 10% most efficient employees, and analysed their computer-use behaviour during one workday. The manner we decided the most efficient, is by taking the folks who had the ten% highest ratio of use of “productive” applications for his or her line of labor (each individual could have different apps they give thught to productive, ex. a marketer would indicate social platforms like Facebook as “productive”.)

The theory of productive working

The notion of productivity is the facility with the intention to do more in a smaller period of time.

The reason the ten% most efficient employees may be able to get probably the most done in the course of the comparatively short periods of working time is that they’re treated as sprints, for which they’re well-rested. They benefit from the 52 working minutes, in other words, they work with purpose.

Working with purpose may also be called the 100% dedication theory. The notion that whatever you do, you do it full-out. Therefore, through the 52 minutes of labor, you’re devoted to accomplishing tasks, getting things done, making progress. Whereas in the course of the 17 minutes of break, you’re completely faraway from the work you’re doing – you’re entirely resting.

Purposeful working, in preference to working 8hrs/day – 100% dedication theory

Making the foremost of your 52 working minutes

Lately the meaning of breaks towards the mental and physical productivity of someone have been valued as incredibly important. Since concentration is sort of a muscle – it shouldn’t be overworked – then it only is sensible that a completely productive employee

Though by following this set pattern, you’re physically working less time, what try to be doing is entirely devoting yourself to working on your best capability in this time. Here’s called the 100% method. Whatever you do, dedicate yourself 100%. If you’re working, then work 100%. If you’re relaxing, relax 100% – none of this checking email every short while while you’re on break, and none of this “I’ll just quickly check Facebook” while you’re working. Others call this “purposeful” working.

Purposeful working isn’t a brand new notion – an identical and popular technique is The Pomodoro technique , created by an Italian philosopher who used a strict working/resting time to attain more. They use the identical process of working hard for 25 minutes, then breaking for five. It’s a rigorous schedule, that is geared towards driving attention to short, deliverable tasks within 25 minutes, without succumbing to distractions, either coming from the exterior, or self-inflicted.

The science behind breaks

The break of 17 minutes lets your mind, your attention span and your body rest in order that when the 52 minutes of labor begin, you’re entirely able to knock off the tasks to be done.

This amount could seem high, but when you’re taking a glance at world class violinists, they become great by practicing in similar increments of time, as a result notion of deliberate practice .

Mind – Working for long periods of time may be detrimental on your level of engagement with the certain task or company usually. Repeating tasks result in cognitive boredom , which in turn halts your ability to thrive on the task to hand.

Attention span – The human brain isn’t ready to focus for 8 hours at a time. Easy methods to refresh attention span is to take a break, let your mind wander wherever it desires to, and lets you return to a role and have the ability to be fully devoted to it.

Body – The human body hasn’t ever been made to sit down for 8 hours straight, as many knowledge workers to those days. Research has shown that breaking apart the all-day sit-a-thon can improves productivity – however it’ with the aid of working standing.

There are numerous benefits to breaks with physical activity during the day. It impacts your eyesight, back pain, arthritis, stress levels, or even heart disease. Let alone, getting up helps circulate blood, which gets more oxygen throughout. Specifically your brain will thanks by waking up and having the ability to perform more competently.

What to do while you’re on break

You’ve got 17 minutes to take yourself out of the working zone. Coincidentally (or not..), in the event you study the world’s professional musicians, in addition they take 15-20 minute breaks. Really, we’re reaching the extent of the greats. We’re talking completely dedicating yourself not to working.

  • Some exercises – there are many exercises you are able to do within the confines of an office. There are plenty apps available for this, one I’ve successfully used is named Fitster , it senses when you’ve been on the computer for your time and launches a desktop workout.
  • Take a walk – better yet, go outside. Not just will it clear your mind, you’ll get fresh air this means that yay, oxygen to make your brain work better, plus you would possibly catch some rays. Vitamin D makes for a more in-depth mood, so as to only further stimulate your ability to pay attention.
  • Grab something to eat – replenish those energy levels. The best foods to eat to replenish glucose (good energy) are nuts, apples, pears, blueberries, cheese, fish meat, etc.
  • Talk to colleagues – research shows that employees who socialize are both happier at work, and may be able to do up to their non-socializing coworkers, who as a consequence spend more time working.
  • Surf social networks – because here is it slow to do what you will want. You should definitely take a moment to see faraway from the pc and gaze within the distance, to alleviate your near-focused eyes.
  • Watch funny cat videos  – it’s proven that taking a look at cute pictures of cats and dogs, you become more productive.

Conclusion – Making time for breaks might actually help you get more done

By taking the time to rest your brain and concentration muscle, stretching your legs, relieving your eyes, you’ll be doing not just your body and overall well-being a favour, but you’ll be able to create the very best work. In case your boss doesn’t agree, send them this link :)


Nexus 9 Might be an Android Rival for iPad

Google and HTC are challenging Apple’s iconic iPad with a brand new Android tablet in their own. The 8.9-inch Nexus 9 may be available starting on Nov. 3. The display size makes the hot device just slightly larger than the comparable iPad Air 2 and its predecessor the iPad.

The new device is the most recent in a growing line of Nexus tablets and smartphones, alike. But this does mark the 1st time Google tapped HTC to develop considered one of its tablets.

When it’s available, the Nexus 9 could be one of the most first devices running Android 5 Lollipop. However the device may even have an adjunct prone to make it more useful for business use than other tablets. A  new improved keyboard setup leaked back in September will make the Nexus 9 more like a brilliant portable laptop.

In a post at the Official Google Blog, Sundar Pichai, Google’s senior vice chairman of Android, Chrome and Apps, explains :

“…since progressively more people wish to have the similar simple experience they’ve on their tablets after they need to do real work, we designed a keyboard folio that magnetically attaches to the Nexus 9, folds into two different angles and rests securely in your lap like a laptop.”

The new device represents the primary larger-sized tablet from Google under the Nexus brand because it introduced the Nexus 10 back in 2012.

Last summer, Google teamed with Asus to create the Nexus 7 tablet. There have also been Nexus smartphones: 4, 5, and now a brand new Nexus 6 phablet.

The Nexus 9 sports any other impressive specs. It runs Android 5 on a 64-bit NVIDIA Tegra K1 Dual Denver chip. It’s got 2 GB of RAM memory. However, one drawback to the Nexus 9 is the lack to expand upon either 16 or 32GB of internal storage with a microSD card, the Verge reports .

There is an 8MP rear-facing and 1.6MP front-facing camera. The 6,700 mAh battery is designed to last about 9 hours on an entire charge, in line with Google’s specs.

The new tablet might be available in a WiFi only version and one with LTE connectivity to be used at the go. WiFi only versions of the device will sell for either $399 for the 16GB version or $479 for 32GB. The LTE version could be stocked with 32GB of internal storage and may sell for $599.

Image: Google

The Flightless Bird Sets Sail, Google Penguin 3.0 Update Launched

It’s been nearly three hundred and sixty five days since Google has launched a Penguin update. Such a lot of saw this highly anticipated change coming. Officially announced Friday by Google on Search Engine Land, Penguin 3.0 is in full swing and has gotten us all talking. Penguin updates always aim to eliminate spam on the internet, so we must always see some major changes soon.

The Goal of Penguin 3.0 and people Affected

Unfortunately, we still don’t know the way many queries this update affected.

As for the goal of the update, it’s needless to say to take away spam on the internet. However, the Google Penguin 3.0 update also can allow for refreshes to happen more frequently. If you are counting, it truly is the sixth release of Penguin. Search Engine Land coined the name Penguin 3.0 (signifying an impactful update) because it’s been see you later since we’ve seen an update – and the name has stuck.

According to go looking Engine Land, this was one of the crucial anticipated algorithm updates in Google’s history. If you’re hit by Penguin, you must wait until the following update to work out when you have made the best changes. In order you are able to imagine, the only year mark couldn’t come soon enough for most webmasters.

What This implies to You Moving Forward

This new Google Penguin 3.0 update is your opportunity to determine when you have been keeping a clean link profile. In case you see any changes to your PR or on your rankings, good or bad, chances are high that you’ve got some analysis to do.

Take the time to grasp what happened after which work to enhance. In spite of everything, it hasn’t always been three hundred and sixty five days in between updates. Take a look at this text discussing the way to get over Penguin. Although the item is particular to the last Penguin update, it sort of feels to be just as relevant to this update to date.

It’s also worth noting that in case you do see a drop in rankings, it doesn’t necessarily mean you were directly hit with Penguin. For the reason that Google Penguin 3.0 update will make changes to links that count and links that don’t, you can simply be seeing the results of some links now not counting the identical way they once did.

If you’ve been hit by Penguin or seen an improvement in anyway, share your story within the comments.

Penguin Photo via Shutterstock

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The Winners of the 2014 Small Business Influencer Awards Are Chosen!

On July 1st we approached the small business community with a choice for nominations for the Small Business Influencer Awards – those people and corporations that experience significantly impacted the North American small business market. Your response was overwhelming as we saw nominations for the head news outlets, corporations, journalists, leaders, experts and apps pour […]

The post The Winners of the 2014 Small Business Influencer Awards Are Chosen! appeared first on SmallBizTechnology .

Reclaim Your Passion with Content: RebelMouse Founder Gives Preview to Small Business Summit Talk

passion Take a moment to think back to the primary time you bought the postulate on your business. Recall that ‘aha!’ moment, and trace it forward, remembering the sentiments of pleasure and intensity that motivated you despite the difficulties. Would you like to recapture and reclaim that zeal so it is able to push you forward again?

Then it’s time to register for the 9th Annual Small Business Summit ! At the Summit, which happens on October 22 in Ny city, you’ll be surrounded by small business owners who’re doing the identical – reclaiming the spirit that drove them to begin a business inside the first place.


In addition to networking with like-minded individuals, you’ll also get tips from business experts, like Paul Berry, the CEO and founding father of Rebel Mouse . Rebel Mouse is a social publishing platform that draws your social content together and helps you amplify it in an effective and effective way. Rebel Mouse is all about engagement, and on the Summit, Paul may be talking about why education beats sales in content marketing.

Ramon Ray had a bet to speak with Paul Berry about what we will be able to expect from his Small Business Summit session. Hear what he’s got to claim by clicking the video below or going here .

Day-to-day business operations can get the fitting of absolutely everyone, increasing stress and draining us of our initial enthusiasm. On October 22 set all of it aside and join us on the 9th Annual Small Business Summit – a time to reclaim your passion and push your enterprise to the subsequent level.

15 Key Strategies for Marketing to Different Generations

Isolated image of four women of different generations Probably the greatest strategy to market your growing business is to customise the selling technique to your target customer demographics. Until many years ago, you will were right in thinking that differentiated marketing is for the large players with big budgets. However, this is not true. The web has become the good marketing leveler, allowing growing businesses to effectively customize their method to marketing to different generations at affordable costs.

Apart out of your product itself, demographics are an incredible influence in buying behavior. Individuals born at different points of time have distinct preferences in what they value, how they spend their money, and what advertising channels they use. Recognizing these behavioral differences on your customers is very important for maximizing gains out of your marketing spends.

There are four distinct American customer demographics.

Millennials (Born between 1981 and 1995)

According to the 2013 report ‘Across the Ages: Generational Impact on Spending’ , there are greater than 80 million millennials. This young generation that has grown up on technology will soon surpass baby boomers because the largest age group. Millennials are more educated and feature more choices than some other generation before them. They’re unpredictable, not always brand loyal, and are only as comfortable buying online as they’re buying off the rack. If you’re targeting this group –

  • Have a sturdy online presence, including blogs and social media
  • Adopt the newest technology trends to market to this generation
  • Ensure that the promotional e-mailers have compatibility for mobile viewing
  • Benefit from their impulsiveness by offering additional items for purchase on the checkout point.

Generation X (Born between 1965 and 1980)

The Gen X demographic covers some 65 million Americans. This generation is a vital audience because these everyone is on the peak in their earning and spending years. While they weren’t born within the internet era, majority use smart phones and frequently access social media. This generation doesn’t desire to just follow trends/ styles and isn’t easily convinced. When marketing to this demographic –

  • Avoid hard core sales tactics
  • Convince them of your online business claims with research and customer testimonials
  • Combine traditional marketing efforts with digital promotional tools resembling Facebook,   email marketing, and online adverts.

Baby Boomers (Born between 1946 and 1964)

Comprising 76 million consumers, this demographic represents people who concerned about labor, individualism, and social activism. They value trust, loyalty, and sense of community. Many baby boomers are retired or should be retiring soon. Per the Around the Ages report, Boomers are probably the most prone to be bargain hunting; nearly 28.9 percent Boomers say they simply buy clothing when it’s on sale, a bigger share than another group. Here’s what you must learn about this group –

  • They will look for product information online, and during calls and emails.
  • However, they place higher faith in face-to-face communication.
  • They can be inquisitive about knowing what your enterprise stands for
  • Discounts and bargain deals will appeal more to this demographic than any other

The Silent Generation (born between the mid-1920s and 1945)

Also referred to as “Traditionalists,” this category has 50 million consumers. This generation displayed tremendous resolve to triumph over the impact of the excellent Depression and World War II.  They seek value for money, comfort, and a way of belonging. A lot of them are active seniors and don’t prefer to be considered as ‘old or dependent’.

  • They are the least more likely to make an impulsive purchase
  • Target them with traditional marketing tools corresponding to flyers, newsletters and postcards, although take into account that a number of them will use the net to go looking for info.
  • The promotional material must be in larger font for ease of reading
  • Use grammar and language that they’ll appreciate
  • Use a single image (one which conveys emotions) as opposed to a collage

Customizing marketing campaigns as per customer demographics is a method to entice your customers. As a smaller business, every customer contact provide you with the original opportunity to invite valuable customer research questions like “Have you tried this product before?”, “Did you prefer the product?” and “When do you employ this product the foremost?” Knowing more about your customers may help you design products /services attuned to their needs and lifestyle choices.

Tell Me What You suspect i need to listen to

job interview business cartoon

I haven’t been on an interview in a protracted, looooong time. And thank goodness, because I don’t really know what I’d ought to say.

“So, you’ve been a… cartoonist… for the past 10 years?”


(Awkward silence.)

“Okay… thanks for coming in.”

I do remember a undeniable scripted geniality on all sides though – that is what i used to be going for here.

21 Storage and Organization Ideas to Make any Office Run Smoother

A well-organized office saves time and makes for a happier you — and happier co-workers.

Having to buckle down and do stacks of papers, jumbled drawers, tangled wires and boxes of stuff sitting around, would possibly not appear like a massive deal, but it’s a true physical burden when you think about the time spent attempting to find things that are supposed to be easy to discover, but aren’t. Disorganized electronic files and confusion are only as big a difficulty.

Then there’s the mental burden. Whether you consciously understand it or not, clutter can be stressing everyone out.

Here are 21 tips on how to organize your physical and electronic work spaces.

Get if Off the Floor

Go vertical with bookcases and shelving units. Often we run out of desktop space or floor space. Vertical storage makes more efficient use of space and puts more at eye level.

Create “Activity Centers”

Put everything you must complete an activity in a single area, especially in the event you do an activity regularly. You are going to save some time searching for and assembling what you have to. For instance, packing and shipping supplies and tools must be in a single area. Or create a shelf for items you are taking with you after you travel, equivalent to your travel briefcase, neoprene sleeves and conveyable chargers.

File It, Scan It, Shred It

Don’t use your desktop as your inbox, as critical paper (like checks!) can wander off. Signed contracts and other items that you really want to maintain in paper form needs to be filed away promptly. Scan the rest into digital form. Shred and discard or recycle the paper.

A Folder for Everything

Have a folder for all paper documents. Pendaflex hanging folders, which includes manila inner folders, are a cheap solution. Label both. Pendaflex folders are your placeholder within the filing cabinet, and will be left there normally. The internal manila folder is the only you pull out as needed. Then it’s easy to refile the manila folder into its pendaflex when done.

Wrap Computer Cords

Got computer cables and electrical cords in a tangled mess? You aren’t the single one. Luckily, special twist ties and wire covers can keep things neat. Label your cords, so that you can find the best one when you’ve got to disconnect or move something.

Use Corkboards to maintain “Top of Mind” Items in Front of You

If you ought to discuss with a checklist for a job, or some variety of reminder, pin it to a corkboard right near your desk. Here’s good for any new process until it becomes an ingrained habit. Simply untack the thing if you now not ought to confer with it.

Store all Manuals in a single Place

Ever should check with the operation manual to your printer? Or find the small instruction flyer that came together with your Bluetooth headset? Once you place all manuals in a dedicated drawer, plastic crate, or folder – you won’t should hunt for them.

Create Divided Drawers

If your drawers don’t have built-in dividers, buy inexpensive metal or wooden dividers — or better yet, recycled plastic. Organize device chargers; pens; paper clips; notepads and sticky notes; scissors and other items. Not just does an organized drawer save time, you’ll feel less stressed in the event you don’t need to dive right into a jumbled mess several times an afternoon.

Use a Labeler to maintain Shelves Organized

It’s not only files that need labels. Shelves and drawers can make the most of labeling them. That way everyone within the office knows the best place to come back things.

Keep a “To Do” List

Mental clutter is as much a difficulty as physical clutter. One of many key points inside the Getting Things Done system is to get items from your head and onto paper (or an electronic list). That way, you possibly can concentrate on the duty to hand. Just keep your to-do list short and uncluttered.

Do Weekly Maintenance and Clean Up

At the top of every workweek, put things used in the course of the week back of their places. Shred or file paper stacks. In case you don’t let clutter accumulate too long, it’s easier to stick organized.

Use a Central Cloud Location for Company Documents

A fantastic solution to save time and avoid the necessity for every person to establish their very own “virtual filing” system is to apply one central cloud location for company documents. Options equivalent to Google Drive or OneDrive assist you to arrange central folders by topic or client, to share documents.

Use Project Management or Task Manager Software

A project management system keeps employees on course with projects. More importantly, it eliminates paper to-do lists and email instructions, and confusion that arises from them.

Scan Receipts and Store within the Cloud

Then you may discard paper receipts. With newer mobile apps you don’t even want a scanner – you simply take a photograph. With advanced apps that you may sync up receipts along with your accounting records or mastercard records automatically (avoiding manual keying).

Use Browser Bookmarks for speedy Reference

Do you ever spend time trying to find links to recurring reference sites or login screens? Or not remember where to locate them? Bookmark them and organize bookmarks into folders, so that you can get to them in a few clicks.

Save Favorites Lists for Recurring Orders

Another timesaver is to save lots of favorites lists at online retailers you operate regularly. That way you don’t need to lookup an identical supplies anytime you purchase. Sites like permit you to save favorites lists, and it’s super convenient.

Archive Old Files

If you haven’t used computer files (especially emails!) some time past year or so, archive them. You’ll still have them, but you won’t need to struggle through them to locate current items. Consider setting a policy to delete archived files after a undeniable time, too.

Have Adequate Anti-Virus and Anti-Malware Software

Few things could cause more disruption and confusion than lost files, or lost time, attributable to computer viruses and malware attacks. ‘Nuff said!

Use a Note Organizing App

Note apps like Evernote, Microsoft’s OneNote and SimpleNote permit you to organize and store Web research and electronic notes.

Truly “Smart” Phones Are Time Savers

Smart phones used wisely save time and may make us happier. We are able to escape the office for a family event without guilt, because we’re still in contact in case anything critical comes up. Have powerful smartphones with enough internal memory to run needed apps.

Automatic Sync for All Devices

Speaking of smartphones, business owners and employees alike are using multiple devices — perhaps a desktop computer, tablet and smartphone per person, all within the same day. Cloud file storage or at the least the flexibility to automatically sync files is important to save lots of time and avoid confusion from not having the latest file.

Upgrade Computers for Memory and Speed

You would possibly not even realize how much time is wasted when everything you do takes longer, or worse, freezes or crashes regularly. Adequate memory and processor speed last year, will not be as much as the duty this year. So upgrade!

Those are my 21 office storage and organization ideas. What are your best tips for organizing your office and taming the disorganization and clutter beast?

Office Photo via Shutterstock

Economics of Emotions: The Vital Role They Play In Business

Let me illustrate a difficulty that many small businesses can relate to. After we were just starting out as a “little-tech-company-that-could,” we struggled to correctly market ourselves right out of the gate. For instance, we once had a customer let us know, “If your organization designed a Coca-Cola can, it might be a white can with black list of ingredients.”

Let me be the primary to claim – ouch. But why did that impression exist?

Because we were struggling to tap into the emotional aspect behind our products and the explanations people use them. For instance this point, consider Dove’s “ Like a lady ” campaign.  In those commercials, the director plays an active role with the topic, asking her (or him) to play out certain ideas of “acting like a girl” and what meaning to them. Not just can we see the immediate reaction of the topic when they’re shown images of the way real girls run, walk and fight, but in addition how we – as viewers – have had our perceptions warped besides.

They’re not only selling a product, but visually demonstrating and reinforcing crucial idea and revealing flaws we didn’t know we had. Oftentimes, what is going to draw people in isn’t the product itself, however the emotions which are conjured from the promoting message, convincing consumers they’ve a necessity they didn’t even know they’d.

And that’s the sweet spot where we discover where the emotional resonance lies.

Effectively Marketing Your Brand

The key to effectively market your brand is to comprehend the emotional reasons that drive someone to do what they do. For instance, why does one buy a hammer? an effortless response will be to hammer a nail. The emotional reasons, as always, are a touch more complex. For instance, is it to construct a tree house? Is it to construct a brand new home? Or even it’s to hold up an image of a newborn child.

All of those are quick methods to relate an item so simple as a hammer to a person’s sense of family and residential.

In our case with software, we’ve learned to think of the emotion behind why a corporation would select to start out their look for our product within the first place:

  • What frustration were they feeling?
  • What task was not being effectively accomplished?
  • What money was being lost?
  • How did it make people feel day after day to house an unsolved pain
  • What was the “straw that broke the camel’s back” and caused them to begin their search?

Understanding the answers to those questions is where the key to effectively marketing our product lies.

The Science Behind a Purchase

But what in regards to the science behind an intellectual purchase? Just how often do people buy based off facts alone? It’s more often than you suspect. In accordance with Kathryn Gillett of MarketingProfs, the roots of an emotional buy versus a logical one stem from a really obvious place – the human brain:

“In regards to intellect versus emotion, our brains are hardwired to offer emotions the higher hand. Information—in the shape of words and data—is processed within the neo-cortex. Meanwhile, all our emotions are rooted within the limbic system…The limbic brain has no capacity for language. That means no amount of info can motivate someone to purchase.”

Going one step further, how high is the ratio of emotional-purchase versus factual? In line with Peter Noel Murray, PhD and expert on Psychology Today, emotional buys are knocking it out of the park:

“Advertising research reveals that emotional response to an ad has far greater influence on a consumer’s reported intent to shop a product than does the ad’s content – by an element of three-to-1 for tv ads and a pair of-to-1 for print ads.”

Ever think one other psychology class or two would have turn out to be useful to comprehend buyer behavior?

We received our own lesson (years after the Coca Cola can analogy) within the importance of understanding consumers and their emotional motives after we heard from a customer on why she purchased our software.

Her reason? She felt “out of control.”

She had to reject inaccurate time slips, and include a reason behind the rejection and the way the worker could correct it. Since the software they were using on the time didn’t provide this functionality, she needed to manually take some time slip to the person, explain the issue and look forward to them to correct it. The complete process was a tremendous time-suck on her work day in addition to the workers. Even worse, the method took her far from getting more important things accomplished in her job.


In view of those examples, the secret to good marketing is in understanding why somebody needs your products. Not only the fundamental, intellectual reasons, however the underlying emotional component. When you know that, tailor your marketing accordingly.

Likewise, regardless of established employees, understanding the excuses and emotions behind their actions can assist you better understand their needs and ultimately cause smoother operations.

Happy Photo via Shutterstock

Hidden City Has Walking Tours Led by Homeless People

When attempting to promote tourism, most cities don’t wish to call attention to their homeless population. But Hidden City Tours in Barcelona is doing just that. And business is prospering through it.

The tour company, which launched in 2013, employs current or former homeless people as tour guides. Each guide leads walking tours to a few of the city’s preferable destinations, including the Gaudis and Las Ramblas. But beyond the fundamentals, additionally they share personal insights and stories from their very own lives. Having lived at the streets of Barcelona, this can lend some truly one-of-a-kind perspectives.

Owner of Hidden City Tours Lisa Grace told Fast Company:

“Our guides have much life experience, empathy, and I’d say almost a sixth sense from years of living in the street.”

She recruits her employees from local social services and soup kitchens. They need to be drug and alcohol free and feature the power to talk multiple languages. As well as, Grace works with a neighborhood historian who helps the tour guides brush up on their knowledge of local landmarks.

The tours are mainly produced from nearly four people at a time. So they’re also more intimate than your typical city tours. That blend of small group size and unique insights have been the important thing to the company’s success.

hidden city tours

And that’s important to Grace (pictured above), who insists that though her company employs homeless people, it’s away from a charity group. She said:

“A charity is a body that receives donations and grants. We’re an organization that provides a service, a high quality service. We receive no funding or donations. A social enterprise should be economically viable, otherwise it just causes more problems for society.”

Hidden City Tours currently employs five people, moreover Grace. And the corporate, though it was initially funded by Grace, is now fully supported by tour profits.